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Wendy, I did delete that file but am still getting the Error 20 message. What am I doing wrong?

Thanks Wendy, I thought I followed the instructions about deleting certain things in addition to the main Corel Painter 11 folder -- but I will double check and look for that file when I get home this evening. Thank you!

Just purchased Painter 11 and did electronic download. Can't get it to run. Everything looks great but when I try to launch the program I get "Error 20:" It says a problem has been encountered and asks me to "reinstall from the source." Background: Downloaded a trial about 3 mos ago on a machine that died (but was able to ...