So roughly around December of 2017 i bought Essentials 5 and a Huion tablet and both worked fine. Christmas came and I got a new gaming computer from my parents, a Cyber Power PC with Windows 8 i think. however, it wasnt until about a year later I decided to use my tablet and art program on my new computer. at first, Essentials 5 worked fine, but when i installed my Huion Tablet the windows(toolbox, color wheel, and brushes) would not show up no matter what i tried. i had lost my serial number so i couldnt redownload it that way. i still have the disk however, but for some reason, my computer does not have a disk drive. eventually i found the downloadable drivers online, i downloaded the latest one and it was working fine. then...my Huion Tablet crapped out on me. so i bought a Wacom Intuos Tablet, tablet works great...except mt Essentials 5 isnt working again...same problem as before. so i thought ok ill just download the driver again to fix it. but now i cant find the listing for it and i keep getting directed to the newest Painter Essentials products i dont want. PLEASE, can someone help me fix the Essentials 5 i already have? my job doesnt give me enough hours to afford a new program, i want to get started on my art commissions as soon as possible.
First try to reset the program by holding down the Shift key while starting the program, this can solve UI troubles.
In PE5 Preferences check tablet settings and check if set for Wacom. Wacom drivers have nothing to do with Corel or PE5. Some have had trouble with the latest so try an older one- www.wacom.com/.../drivers
If you registered your copy of PE5 with Corel when you bought it they should have your serial # in your account info or it should be on the disc sleeve. Buy or borrow an external disc drive, or find someone who has a PC with a drive and make an ISO image of PE5 disc and copy to a thumb drive. https://www.amazon.com/Best-Sellers-Computers-Accessories-External-DVD-Drives/zgbs/pc/1292113011