Has anyone else had issues with the touch interface?
I'm currently using the trial of Painter 2019, on a Wacom Mobilestudio Pro 13", and have had nothing but issues with touch on this program.
#1: Touch will randomly and frequently stop working in Painter. I will have my pen out of screen range, and it will not recognize that I am touching the screen(For zoom, pan, rotation). Also, it RARELY registers touches on the option panels(Color, Layers, Brushes, etc).
#2: Very frequently, it will ignore the fact that I have turned on "ignore touch input when using pen" which is set in the Windows 10 Pen settings panel. My gloved hand will be detected while my Pen is hovering and trying to select a color, for example.
I have verified that this problem is isolated to Painter 2019, and I'm unable to reproduce this behavior in other software.
An unrelated issue, is that changing brush sizes will cause Painter to straight up FREEZE, or slowly step through each point of size. Sometimes it will go completely nuts, and go up and down while the whole program is unresponsive.
All help appreciated. I really want to like this program, but this kind of kills it for me.
This is a driver issue, if you have a wacoms driver made from this year it won't work, Wacom haven't made a decent driver in 2018, on my cintiq pro im using a driver from December 2017 and it works like a charm, also I have no problem with touch using windows instead of Wacom in another not Wacom tablet by Huawei.
So try to get an older driver, besides new driver mostly are for their new brands they add to the group, also try using windows touch in preferences instead of both options.
Well, i'm pretty reluctant to install an older driver for 2 reasons:
#1: The newest driver was released by Wacom specifically for Painter 2019 support. (Plus i'm running Windows 10 1803)
#2: Literally EVERY OTHER PROGRAM runs perfectly. No touch screen issues, no brush resizing issues, nothing.
For example, while Painter will not respond to my fingers after lifting the brush away for a good 30 seconds sometimes, Photoshop, Krita, ArtRage, Sketchbook Pro, and Clip Studio Paint have ZERO delay.
I really truly believe that this is a Painter 2019 optimization/implementation issue. It's as if it's using some kind of weird implementation of Pen and Touch that is totally separate from the operating system. Painter could be acting funky, and I can bring another program to the foreground and that one will behave totally normally.
At this point, hopefully Corel is watching these forums and working on bug fixes that will be released soon.
Is strange some users have no problem with touch, sometimes touch stops on my end too, hope they fix this in the hotfix they always launch a month later.
I'm experiencing touch issues with at Cintiq Pro 24 inch and painter 2019. it allows me to move it around but no zoom or rotate. I also can't drag and drop a brush in to an existing custom pallet, every time i do it with the pen and tablet on it creates a new custom tablet. I can do this with the mouse if i shut the tablet off.
Hi Don, which Wacom driver version are you using?