I had gotten several packs of brushes for essentials and I was really loving them. I was assuming I'd still be able to use them once I upgraded. However it doesn't seem to be working. Is this not something I'm able to do? I really loved the hair brushes and lightning brush packs.
I reached out today and they confirmed they do not work with the full painter. Plus they wouldn't give me a discount or anything for upgrading brush packs, since the same packs are available for painter (at least the times are the same).
That's a shame. For what it is worth, one of the benefits of upgrading to Painter is that you can recreate almost any brush from the commercial packs with a little elbow grease, as all of the customization is open to you (there are a few tricks that require you to either write your own plugin, or do some binary editing, both things I have heard about from some of the brush creators but of which I don't know the details), and the program comes with a pretty nice array of brushes pre-installed.
Wow, that's not really great customer service at all.. 2021 do look like a great and big upgrade with many possiblities.. But I do feel discouraged, because what happens when 2022 arrives? Do they just screw, those customers who made purchases in that program, over then?.. A shame, I was really starting to get into the program :/