I just go painter 2021 and when I try and load it up the splash screen shows up then the interface shows up then it all closes down. I have reinstalled it. Same issue. I have held shift down while loading up and reset everything. Same issue.
Particle shop also does not open.
I have an rtx 2060 gfx card with an i5 9400f cpu and 16 gb ram
I do not have a wacom tablet installed.
I'm at a loss. Any ideas on how I can get it to run.
Do Corel customer support normally ask to connect to your computer remotely to fix a problem? Hmmm
I was wondering, have you tried:
-going to add/remove programs
-run the uninstaller
-after it runs, it gives you an option to repair...
-run the repair
Does it launch?
Yes I had tried that unfortunately.
Forgive the simplicity of these suggesitons, but it helps to ask 'just in case'...has the system been rebooted? Sometimes Windows has device drivers/updates/etc. that can get in the way, and reboot can fix them..
I would also try uninstalling Particleshop, then doing a repair on Painter, and then seeing if it launches...again random ideas but figured I'd throw them out there in case it helps.
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