Hello. New here. I have a Windows 10 laptop. I installed my old Painter 11 and all was fine but I couldn't save my work. I kept getting a popup that "the file.....001.tmp could not be created." I assumed maybe my old software wouldn't work with Windows 10, as I have encountered that problem with other software.
So I purchased Painter Essentials 6. The same thing is happening!
I've read a lot about this being an issue with Corel. I have submitted a support ticket to Corel and sent my info to them. Seems for some programs the temp files fill up, so I followed instructions and deleted all of them, hopefully. Still no luck. I uninstalled the old software, reinstalled the Essentials, restarted my computer, and nothing.
Anyone else having this issue?
Yup, my trial has expired. Again I'll try my Wife's laptop.
Here's a possible thing to try (and I'm grasping at straws here) uninstall painter 11. Right click on the setup.exe file and in compatibility mode tell it to start in Windows XP service pack 2... then install.
It may or MAY NOT make any difference.
The fact that Essentials won't work properly either suggests Painter isn't playing well with something in your setup.
How much RAM do you have?... How much free space on the drive? ....The rest of your laptop specs?
(Of course, without having the same machine it'll be hard for me to reproduce the problem and try and find a way around it)
Seriously, your tip about saving into another folder is enough for me to go on. That’s a tremendous help!
I have been thinking about purchasing another desktop computer because they just seem to work better. I don’t do all that much work for anyone else any more, but art for myself mostly. Just can’t get much done on this laptop!
But get this. The download for Corel Essentials only lasts 30 days unless I also purchase “download insurance!” And that will make it available for two years. Not sure I can still get it but I’m still within the 30 day window. Guess I’ll need to make up my mind soon about another computer. This is again not something I’ve encountered with any other software. Thankfully Essentials is not expensive like Painter. I wonder if it’s the same deal? If so, don’t think I’ll ever purchase Painter again. Thats a lot of money to have to buy insurance just to keep it past 30 days, in my humble opinion.
I think if you set up an account at painterartist.com and register Essentials (and Painter 11 too) the license key will remain available from there.
I've got the keys there for all of my versions of painter including the ones I only trialled.
The only one I can't get it to keep is Painter 12 which I bought in the fancy paint can which had the user manual in it... I suspect someone may have registered it first and sold the disc on! It still installs which would be an interesting thing If I was still using the older versions.
On one version I bought download insurance but having a corel account made it completely pointless.