Corel Painter 2019 crashes when I launch the application. A brief history: The computer would not recognize permissions correctly, and I was unable to save particularly Numbers files. My computer tech reinstalled Mac OS 10.13.6. The computer booted successfully after reinstall. He updated third-party apps and cleaned old cache and preference files. He used a "cocktail for Mac" to run maintenance scripts and rebuild databases. But, Painter still crashes, and I have sent the crash report to Corel 5 days ago, and no response yet.
That is all I know, my knowledge of this is limited, and I'd appreciate any thoughts. Thanks much, all!
HI Bruce, have you tried the following?
1. Reboot. Does Painter still crash at launch?
2. If so, try holding shift when launching the program. Consider keeping some customizations if you have them; however, if you are not concerned about them I would recommended deleting all customizations for all workspaces. Does Painter still crash at launch?
3. If so, get your serial number handy, then do a full uninstall from your Mac by following these instructions: https://support.corel.com/hc/en-us/articles/360006845554-Painter-2019-How-to-uninstall-Painter-2019-on-Mac. Download the trial from this location: https://www.painterartist.com/en/product/painter/. Use your serial number to unlock the trial version. Does Painter still crash at launch?
Let us know how it goes!