HI, just installed the 2020 demo and get the above error, also when i run 2019 it does the same after having previously worked, 2018 is still installed but that works properly. please see pic enclosed.
I have uninstslled, reinstalled to different drives, i have diasabled antivirus, firewall and anti amlware but problem still remain, ive also created a new user on windows and still problem persistes.
Ive been in touch with corel support but its taking ages due to time zone differences.
I was wondering if anyone else has had this problem and did they solve it.
Since it's happening on 2019 too, I'd review the steps in this article- start with a System File Check and if it doesn't help go down the list-
Also, doing a System Restore back to the point prior to the problem will give you a clean slate to run through the steps to fix- obviously the 2020 demo corrupted some files.
Hi Ron, it's strange it doesn't happen with 2018, only 2019 and 2020, I've done the sysfile check as well, system restore may be an option just really frustrating atm,, tony
Uninstall the 2020 demo and download a clean copy if you haven't tried that already.
One other thing to try before System Restore- try installing the programs by disconnecting from the internet (just turn your router off)- few versions back something in the registration part was triggering errors.
Thanks Ron, I've done the reinstall thing before, no luck with that, the installer is a proxy that then downloads the install file so can't disconnect from the Internet, can't find the actual install exe for the program thanks, tony
hi, go to where you installed paintger, e.g., C:\Program Files\Corel\Painter 2020\Setup.
You will find the install files there.
Thanks Ken, I managed to find them eventually, still no resolution though