This is the message that appears when installing the program.
"The setup encountered problem while trying to configure your software. Could not access file: .......................setup.msi .This action is only valid for products that are currently installed. Would you like to continue?"
When I press continue Installing the program still has the same problem. Before this, not any problems. I purchased the program correctly from the company's website.
Hi ohmPhar, I would recommend these next steps:
1. Click "No"
2. Delete the downloaded Painter Essentials installer(s)
4. Go to this page and re-download PE6: painterartist.com/download (under previous versions of Painter)
5. Ensure the program downloads smoothly
Most issues like you are seeing are a result of a corrupt download, so fingers crossed this helps!
Still the same mistake Do you have any other methods?
Did you install the product previously? check Control panel > Add/Remove programs.
If the product is listed there, uninstall first and then re-download and install.
If the product is not showing under the Control Panel > Add/Remove programs, clean the Temp folder as well in addition to what Stephen put in his steps above.
Let us know,