I have a Wacom Companion 2 16GB RAM, 512 GB SSD version.
Running the latest windows 10 64 bit. Every single time I run the brush optimization it crashes
painter 2020, but not windows.
This is rather distressing because I just got a new art pen for Christmas. Imagine my patrons distress when I'm not
using said pen to make new art.
I have done a fresh install of windows 10 / wacom drivers / painter 2020 to rule out any pre-existing driver / software conflicts.
Corel is aware of the issue and is 'working on it' for the next software update which is coming out ... who knows when. I haven't had the urge to
paint in a long time and now that i do this is bumming me out!
Well, I upgraded to 2020 and then of course almost immediately they are pushing 2021. LOL!
At least 2020 is running fine with no crashes or problems that I've run into! Bonus!
if you contact their support or their FB page, they should bump you to painter 2021 if you upgraded very recently (like a week before this version dropped.)