I have a new computer and all my performance is excellent. I am getting random lines when using my Cintiq Pro 24 and pen. Has anyone had this issue and if so what can I do to correct it?
You mentioned that in your discussions with Corel that it was hinted that the problem might be addressed in a new release. I just purchased Corel Painter 2021 and it seems to correct the issue.
When I go back to 2020 and select the Edit/Preferences/Tablet and select Wacom-compatible device. Then close and open the application I can see the random lines appearing again. I am using Pens and Pencils/Flat Color for this test. After about 5-10 strokes I get the artifact.
Performing the same experiment in Painter 2021 doesn't seem to cause problems.
Of course, Painter 2020 didn't seem to have the problem for me initially but I suspect the problem showed up with the latest Windows 10 Updates.
Maybe you could see if they would give you a bigger discount than they are already offering ;)
Hope this helps.