I was using the Painter 11's eyedropper when suddenly I noticed when I tried picking up a color it would only show white. When I clicked on a black line it would show black. I was sure to be on the layer that had the color I was trying to select with the eyedropper. What am I doing wrong?
oh no i have the same problem and this hasn't been answered in 9 years
I think some more detail may be needed to answer the question...
1. Which version of Painter?
2. What can you tell us about the layer? Is it a default layer type, a watercolor layer, a shape layer? a Thick Paint layer? Something else?
3. If you are on Painter 2019/2020, what are the settings for the eyedropper tool? (sample size/which layers to be sampled?...all visible or selected layer only?)