Is there anyone at all from Corel monitoring this site. At minimum the bugs section should be monitored and the numerous bug reports at least acknowledged and passed along.
I feel like I'm wasting my time reporting problems with Painter. I have been reporting bugs through this site, through Corel during my very short free support period and through their Facebook pages.
I've devoted time not just posting bugs but I went above and beyond by including images and links to screen recordings on YouTube. With access to your source code, I could probably fix most flaws. And I only consider myself a very amateur at programming but that's just how obvious some flaws are.
After all my communications I have received very little response. The person on Facebook claimed she would forward the information. And a bug that I've been complaining about that was created in 2015 and still exists in 2016 was finally elevated to an engineer. Although, once my free support expired the case disappeared from Corels support section, even the the last email insured me that I would be able to follow the status there. So, who knows if anything is being done.
Since, Painter 2015 bugs have crept into Painter. Some major, but also a huge number of minor cosmetic and interface issues. Some are so obvious that your testers should be fired for missing them in 2015 and tar and feathered for allowing them to continue to exist in 2016.
Before I expend any more of my time posting bug reports, I need some sort of acknowledgement that I'm not doing anything more than throwing coins into a wishing well.
I will no longer be purchasing any Corel software until bugs that were created in previous versions and the new flaws created in Painter 2016 are addressed and repaired.
Sincerely a disappointed and infuriated long time Corel user.
Keith123 said:Some are so obvious that your testers should be fired for missing them in 2015 and tar and feathered for allowing them to continue to exist in 2016.
In defense of the testers, you are assuming that all bugs discovered and reported are dealt with. This may not be the case.
My mistake. Talking to my companion yesterday he asked me for some more animation. I don't do animations in Painter, only backgrounds and other originals, like the ones in this pic. I was working inside Painter when he talked to me and I (for some odd reason) decided to make a small flying bird anim, just 12 frames, in Painter's Movie function. On the 11th frame I mad that silly mistake not to drop the pasted clip on that frame. And so the whole animation was unusable.
Painter's Movie module has been the same for 20 years. No change and basicly unusable for animation. The lack of a timeline and no transparency export is the main reason nobody use it, I guess.
So I use Anime Studio and Photoshop for animation. Just making stills in Painter, stills to be used in the animation. Yesterday I sat there after the bad animation experience in Painter and wonderd; why making stills in Painter? Why not use Photoshop for that? And I really found no reason to continue using Painter for backgroud painting, for environment, characters, props and all. Photoshop got all the realistic natural-media that perfectly emulates real life art materials and imaginative art materials that can't be found in the real world. Waaay cheaper!
I just bought a set of about 350 great looking realistic natural-media emulating brushes for Photoshop (from Alex Dukal) for 36 USD. If I should buy the same amount brushes from Painterartist site, it should cost about $650. (Each set of 15 brushes costs $29.99)... and I must say, the brushes for Photoshop is of very high artistic quality, just what I like and I need.
I have asked Corel to take care of the Movie thing in Painter for some years. Nothing has happend. The "king of realistic natural-media" thing that Corel tries to impress buyers with has no value any longer. Painter is not better. For me there is just ONE single brush left that I like and use. That is a custom "dynamic speckle" brush. And that is the one and only reason I still use Painter. Nothing else really.
All background painting is done by using the dynamic speckle brush in Painter. The rest in Photoshop.
I've been reporting unresolved bugs for so long I have just given up repeating myself with many of them. For example: One of my pet peeves is the fact that the bucket tolerance setting does not have any effect when filling within a selection. I've repeatedly reported that one since Painter 10 -- but to no avail. Such a simple problem, for such a simple tool. Makes even a basic technique like "flatting" in Painter so labor intensive as to not be worthwhile... driving more users to Photoshop.
Another good example that I reported publicly repeatedly is the Grabber keyboard shortcut of Spacebar. When drawing a selection with the Lasso you should be able to invoke the Grabber via the Spacebar to put the Lasso drawing temporarily "on hold" so you can pan the document. In previous versions hitting the Spacebar would actually prematurely end the Lasso drawing operation -- but now the Lasso tool simply ignores the Spacebar altogether. That is definitely not the solution, the workflow is not enhanced in any way... again driving more users to Photoshop.
Bottom line: If you see a bug repeatedly not getting fixed, don't try to place the blame with the testers. It has been seen by Corel if it has been reported (here or otherwise)-- if it is not getting fixed, then the reason why is a "priority" value judgement has been made on it. The testers have little-to-no control over those decisions. This BTW is true of every single software I have ever tested. It really comes down to how the specific company/dev team sets priorities... but there is no doubt that the way Corel does it (at least for Painter) by logical extension makes the testers look bad and/or incompetent... which really irritates me.