Win mousewheel zoom not always working correctly versions 2015-2017

Hello,

I'm struggling with zooming with the mousewheel. Was very frustrated in v2015, hoped it was just that version, but also in v2016 and 2017. Most noticeable when I zoom out and then try to zoom in. However, only happens sometimes, while other times, just stops working. Could not pinpoint what scenario was exact cause.

I have a number of graphics programs, and it doesn't happen anywhere else.

I did contact Tech Support, but got nothing to resolve it. 

I have searched here and elsewhere online, but either I'm not seeing it or not finding it.

Specifics, if that makes any difference: Win 8.1, Logitech Click! optical mouse, Logitech mouse M705

Regards,
Kat