I recently purchased the Ultimate Brush Pack for Corel Painter. I have Corel Painter 2019 installed on both Windows 10 PC and Mac OS 10.13 High Sierra.
On Windows the install runs, but then when it finishes the brushes are no where to be found. I've searched several of the brush names on my computer (app data, programs files, common files) anywhere I could think of that they would be.
On Mac the install continue button grey's out before it even gets to the install step. So, the install won't even run.
Support has not been helpful so far. I may just have to try and get a refund, but I thought I would check here first to make sure I'm not missing something obvious.
Is anyone else having this same problem?
Awesome job! Congratulation!. Unfortunately, I'm not so tecnical experienced. I hope there will be a working
installer for people like me.
What I ended up doing was ordering it a second time via the corel painter 2019 app, this way i can just 'restore purchases'. It worked the first time right away. I then requested a refund of the other brushpack order. I think from now one I'll always order via the app.
I lucked out because the sale was still ongoing.
I am also having this problem. Has Corel provided a fix? What is the solution? I downloaded it and now it's nowhere to be had. I need the fix where I don't need to test anything. This is nuts. Please help.
I called for a refund. I then bought the brushes via the application. Worked great!
The support sent me a zipped folder with the brushes easy to load into the app.