I've been using Painter for a few years, and haven't had trouble.
This year I upgraded from 2012 to 2019, and then again to 2020 when it came out.
When I upgraded from 12 to 19 nothing went wrong.
After upgrading from 2019 to 2020, all my .rif files in my explorer window, and when opening a file in the program are the same painter thumbnail icon!
I have a very chaotic filing system, and I relied heavily on the previews for sorting. (I'm going to fix it, promise!)
I've misplaced a file I need, and this is really frustrating that a program built for visual people won't show a preview of the image.
I'm running Win 10 home. I have both 2019 and 2020 installed
(because I'm slowly learning a new workflow in the new program.)
PLEASE HELP
Hi Nakase,
Since you are Windows, you can try a 'repair' to the installation, in most cases it should fix the issue.
1. As a precaution, consider backing up your workspace first (especially if you have extensive customizations). You can do this with Painter 2020 open via Window > Workspace > Export workspace
1. Go to Add/remove programs in Windows 10
2. Find Painter 2020
3. Choose uninstall
4. After a few moments a dialog will pop up with a choice to uninstall or repair. Choose the repair option
5. Reboot.
In most cases this should fix the issue!
Best of luck, Steve
This options doesnt help at all on painter 2022.