Dropper Tool Broken Corel Painter Essentials 6

 In Corel Painter Essentials 6 the Dropper tool where all you have to do is click on a color with it to select it is broken for me.

Whenever i try to select a color it only comes up with white and it goes on the blue part of the wheel.

except for black 

Also when it picks black it still goes to the blue part of the wheel but it just shows black instead of white

and sometimes it may work on the same color on a different part of the page but that doesn't stay consistent 

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