(Sent this yesterday in the chat of the Corel FB page as there were suggestions that this page's responsive : "Hey guys, just bought the Painter brushes ultimate pack, but it doesn't show up in the brushes categories and , as I checked on the net, a lot of people are having trouble getting this to work or even to locate it. It doesn't show in the APP/roaming folder either. Some suggested buying it again from within the program and asking for a refund for the "outside "purchase, which went through Cleverbridge . Hope you can help me out - installing Painter 2021 took some distant assistance from Canada-Corel, I hope this time it's a bit more easy going".)
update: Ok today I've been able to trace the folder "PainterUltimateBrushPackBundle" by opening the .exe file with 7-Zip; opening that, I get an .rsrc folder, a .data item, .rsc_1 and a few others That's as far as I get now -
How do I get the brushes to show up in the Brushes menu in Painter 2021?
superuser.com/.../how-do-i-extract-files-from-an-msi-package may be helpful, but I don't have that brush pack, so I can't verify.
Thnx, just did a crashcourse reading the difference between an .exe file and .msi (packaging) but i don't have a clue how to get this going -
Unfortunately the Ultimate Brush Pack file was damaged and the team will be reaching out shortly to resolve the issue. In the meantime I have personally emailed you Walter.
Tanya
Thank you Tanya -
This one got solved - Folks at Corel (Mrs. Tanya Lux) took care of it and actualy sent me a new .exe file, both install shield and brushes appearing in the library got fixed. Thank you :)