(Sorry to bug you guys about this but apparently Corel is ignoring me. I have two tickets open and no response in over a week. Here is my email...)
I feel your pain! I can't even get the program to install. I have been emailing and making requests in chat for almost 2 weeks, including promises of escalation and promises of a response within 2 hours. The only response I 've gotten is to uninstall and reinstall again, which just shows that no one has even read the email. I know it's not my computer, and without their help I checked everything that could possibly be a problem similar to what you did. I have also downloaded several different software programs during this time period without any problem. If I don't hear anything by tomorrow, I'm going to get a refund. If Corel wants to stay in business they really cannot treat their customers in such a shabby way. This kind of headache is not worth it. And if I get it installed, I don't feel confident that any other kind of help ticket would be addressed.
Sorry I wasn't any help, but you're not alone. Maybe we can have a Corel Painter recovery group.:/
Hello, please could you share your Corel Support ticket.
I have two tickets open. Neither have had any replies.
Corel #3245322 and 6842779
Then maybe someone is deleting or changing my tickets. I respond to all emails that I receive from Corel and have saved them if you require "proof" or are calling into question anything that I have written. Attached is a screenshort of the response to which I referred.