I downloaded Painter 22 Education version for my iMac running Monterey and on installing the program stuck at 'Running package scripts' with less than minute to go.
Contacted Support and had online chat that resulted in ticket #3351615. No contact within 24 hours but recent experience of Corel Support suggest it may take a week or so to tell me the if and how I can exit the download which is 'Busy'.
Tried changing Security for Installer and sshd-keygen-wrapper to give access Files and Full Disc. Also uninstalled Painter 18 which was transferred from my old iMac running High Sierra when I moved to my new M1 machine.
Has anyone else had same problem? I expect I will need to get online Technical Support help to resolve this but how do you escalate the ticket to get such a service?
HAL296 said:download which is 'Busy'
Amendment to text - should read :- Installer which is 'Busy'.
Hello, sorry to hear that. If you don't mind, please try this. Go to your downloads folder, find CorelPainter2022.pkg and run it again from there. Please let us know if it works.
Thanks for your response,
Installer would not quit and system warning against possible damage to computer prevented shutdown so had to pull the plug and turn off machine at socket. Restarted OK and found file CorelPainter22_M1.pkg and used this for the installation which it quickly completed. Confirmed from Corel in Safari.
Great, now got Painter22 up and running only issue now is for me to get a new Pen Tablet from Wacom as my old Intuos is not compatible with Monterey.
Thanks for your help. I will try and cancel my support ticket.
Glad that Painter is up and running now. Thank you for sharing the details. We will definitely investigate the package issue you ran into.
I have been facing issues while installing in the system, when i tried to install painter in my system,my sytem got hanged in the middle. I tried multiple times this is repeating many times