I've just purchased Painter 2022 and have downloaded the latest Painter2022.dmg file from the 'Patches&Updates' Support section of Painters website.
Unfortunately the installer app inside the .dmg is Intel and won't run on my new M1 Apple Silicon Mac unless I install Rosetta 2 which I don't want to do.
By running the same Painter2022.dmg file on my older Intel Mac I noticed that the installer app is just a shell script which downloads the actual Painter2022.pkg for the active Mac OS and hardware you're currently trying to install it on to, so this installer isn't really needed, just the Painter2022.pkg which resides somewhere on Corels servers.
My question is, is there anyway to manually download the M1 Apple silicon version of the CorelPainter22_M1.pkg from Corels server instead of using the Painter2022.dmg which will only runs on my Intel Mac, not on my M1 Apple Silicon Mac unless I install Rosetta 2 (which I don't want to do)?
Thanks for your help in advance.
For M1 system, you do not need to install any additional file from Patches and Updates page.
Simply download the Mac build from here Digital Art & Painting Software - Corel Painter (painterartist.com)The installer will detect that it is an M1 system and install the correct build.
Hope this helps. Let us know if you have any questions.
Yes when you download from the downloads page, it is a .dmg file (it does not say Intel). This file was updated when the M1 native version of Painter 2022 was released. Please start installation for that file. It will not ask you to run Rosetta. You don't need to do any other steps.
Thanks for the speedy reply.
I downloaded the installer from the link you supplied but it's still giving me the exact same issue I've been getting with any other versions of the installer I've download from different pages on the website.
I've attached a screen shot which shows the webpage link you sent me, and which I downloaded the installer from (the 'Painter 2022 Mac 64-bit' file). As well as the 'Get Info' about the installer which is in the 'CorelPainter2022.dmg' file I downloaded, which does show it being an 'Intel' app. You can also see the alert I get that I'm trying to run an app which needs Rosetta 2.
Hope this helps.
Thank you Alex. The screenshot is helpful. I can see that the .dmg file shows Created on August 2021. This is before the M1 native build was released therefore it asks to run Rosetta. Looks like some part of that old install is still on your system. Please follow these steps
1. Delete Painter 2022 build from the download folder.
2. Download and run the stub again from the website download page and it should download the correct M1 build. The setup will check for any bits of the old Intel build still installed, it will ask you to accept to UNINSTALL and you needs to accept, the setup will run an uninstaller to remove the old Intel version and install the M1 build and you should be good. Incase the problem still persists, we will need you to provide the following details:OS version Browser used Please go to Application > Utilities> activity monitor and check while you are installing if it says Intel or Apple. Take a screenshot. This will help us investigate further.