I've just purchased Painter 2022 and have downloaded the latest Painter2022.dmg file from the 'Patches&Updates' Support section of Painters website.
Unfortunately the installer app inside the .dmg is Intel and won't run on my new M1 Apple Silicon Mac unless I install Rosetta 2 which I don't want to do.
By running the same Painter2022.dmg file on my older Intel Mac I noticed that the installer app is just a shell script which downloads the actual Painter2022.pkg for the active Mac OS and hardware you're currently trying to install it on to, so this installer isn't really needed, just the Painter2022.pkg which resides somewhere on Corels servers.
My question is, is there anyway to manually download the M1 Apple silicon version of the CorelPainter22_M1.pkg from Corels server instead of using the Painter2022.dmg which will only runs on my Intel Mac, not on my M1 Apple Silicon Mac unless I install Rosetta 2 (which I don't want to do)?
Thanks for your help in advance.
For M1 system, you do not need to install any additional file from Patches and Updates page.
Simply download the Mac build from here Digital Art & Painting Software - Corel Painter (painterartist.com)The installer will detect that it is an M1 system and install the correct build.
Hope this helps. Let us know if you have any questions.
Yes when you download from the downloads page, it is a .dmg file (it does not say Intel). This file was updated when the M1 native version of Painter 2022 was released. Please start installation for that file. It will not ask you to run Rosetta. You don't need to do any other steps.
Thanks for the speedy reply.
I downloaded the installer from the link you supplied but it's still giving me the exact same issue I've been getting with any other versions of the installer I've download from different pages on the website.
I've attached a screen shot which shows the webpage link you sent me, and which I downloaded the installer from (the 'Painter 2022 Mac 64-bit' file). As well as the 'Get Info' about the installer which is in the 'CorelPainter2022.dmg' file I downloaded, which does show it being an 'Intel' app. You can also see the alert I get that I'm trying to run an app which needs Rosetta 2.
Hope this helps.
Thank you Alex. The screenshot is helpful. I can see that the .dmg file shows Created on August 2021. This is before the M1 native build was released therefore it asks to run Rosetta. Looks like some part of that old install is still on your system. Please follow these steps
1. Delete Painter 2022 build from the download folder.
2. Download and run the stub again from the website download page and it should download the correct M1 build. The setup will check for any bits of the old Intel build still installed, it will ask you to accept to UNINSTALL and you needs to accept, the setup will run an uninstaller to remove the old Intel version and install the M1 build and you should be good. Incase the problem still persists, we will need you to provide the following details:OS version Browser used Please go to Application > Utilities> activity monitor and check while you are installing if it says Intel or Apple. Take a screenshot. This will help us investigate further.
No parts of of any version of Painter are installed on my Mac, it’s a fresh install OS Mac M1. The screen grab shows only what was downloaded, today, which is the one Painter2022.dmg and the contents in it which are shown in the ‘Get Info’. I’ve deleted every Corel item and redownloaded several times with the same outcome.
I think the M1 build you’re mentioning is the .pkg I mentioned which is downloaded through the installer app in the Painter2022.dmg I keep downloading. I know this as I’ve used the Painter2022.dmg file on a Intel Mac and it works on it but during running it the installer calls home to download an additional installer .pkg for the relevant hardware it’s going to run Painter 2022 on.
If you look at the screen grab you’ll see the Painter2022.dmg is only 3MB in size so it definitely can’t be the final installer file for Painter2022 and that’s why the app needs call home to download additional files which it does as I see it downloading a Painter2022_intel.pkg into my ‘Download’ folder.
It definitely isn’t an issue relating to the Macs side and what’s installed on it. The app in the dmg file is calling home to download the actual hardware specific installer file and dumping it in my downloads folder. I just need to circumvent the first stage as the app in the dmg file is for an Intel Mac which won’t work without Rosetta2 install on the M1. If I install Rosetta 2 the dmg would presumably run and then download the M1 native .pkg file which is the part I need.
From what I can see, all the Corel Painter 2022 Mac installers on the website are just a initial script which checks the Mac hardware then downloads the final installer to the downloads folder after. If it isn’t, how comes the dmg is only 3MB and downloads in a few seconds?
Sent you a private message asking for some details. Thanks!
Hi, replied to your private message. Just waiting for next step. Thanks