essentials 5 stopped working / PC

My Painter essentials 5 (which I loved) just stopped working.  It said it needed to be re-installed.  I have the original disk, the program is less than a year old, it will not re-install, it will not repair, and my PC will not let me uninstall it so I can start fresh.... help I was in the middle of making a book for my granddaughter, converting her pics to water color illustrations.

  • If you have Windows OS, you can try using the free Revo Uninstaller to do a clean install- it will get leftover files that could be keeping you from re-installing.

    http://www.revouninstaller.com/revo_uninstaller_free_download.html

    After uninstalling using Revo, restart your computer before attempting another install from your disc.
    Also check Corel website if any updates/patches for PE5-

    http://www.painterartist.com/en/pages/patches/8200013.html

    Other option is to do a System Restore back to the last time the program worked.
    You have an unusual error that I have not seen before.