Is anybody else on a Mac experiencing the same frustration as I am, in terms of a real jumpy, laggy performance when zooming, panning and rotating your artwork? Used to be smooth as silk before I upgraded to latest version of Catalina.
If any of you know of a solution - it’d be greatly appreciated if you shared that info!
Thanks in advance
I’m very pleased to check back to announce that Level 2 Customer Support did get back to me today. They informed me that this issue has been elevated to engineering, and they assured me that they’re keen on resolving ASAP. They also assured me that they would let me know as soon as that solution is in place. I’m feeling the love again! This program is a fav - so I hope it’s resolved quickly.
Hi Tom, I have been experiencing the same severe lag while panning and rotating the canvas in Painter 2019 on a new Macbook Pro running Catalina. Another issue going back at least two versions is a lag when toggling layer visibility. Have you had a reply from customer support? Thanks
Just thoughts : Do you use a Wacom tablet and drivers ?
Hello there, I too am having the same trouble. I updated Painter 2018 to 2021 thus unfortunately updating to OS Catalina my computer specs, iMac 27inch 2017 5K 8g 4 core. Same lag as you when navigating and brush lag, brushes have a delay upon initial contact, lifting the pen and reapplying pressure results in same delay even when using mouse or tablet. Wacom Pro touch and Logitech mouse however when using apple track pad lag seems improved (Not sure track pad is hard to use) and changing colour profile to RGB Apple seems to alleviate pressure. A side note 2018 Painter preformed well before update but even slower than 2021 after installing Catalina.
I have uninstalled both painters and reinstalled 2021 nothing, same lagging nav and brushes in particular glazing brushes and when enabling stroke attributes transparency. Emptied all cashes not just painter, safe mode, ram reset and the hole apple support song and dance, no improvement.
I am going to uninstall tablet and mouse, hopefully that will do the trick. As a last resort reboot fresh install OS then update to Mojave OS 10.14. but before taking this drastic measure was wondering how painter 2021 preformed on Mojave? Looks like tom had better performance on a older version of Catalina.
Catalina has been slammed in the AppStore review section, with slow performance issues and adobe has advised customer not to upgrade to Catalina. Apple has dropped support for 32-bit and painter is a legacy style program god knows wants going on but I'm a working artist who's losing money.
Hope my English is ok, thx