Is anybody else on a Mac experiencing the same frustration as I am, in terms of a real jumpy, laggy performance when zooming, panning and rotating your artwork? Used to be smooth as silk before I upgraded to latest version of Catalina.
If any of you know of a solution - it’d be greatly appreciated if you shared that info!
Thanks in advance
It's a brand new 2020 iMac, and I have checked/unchecked Painter performance preferences every which way. And you're also suggesting that if I move my cards to higher slots, I'd notice a difference???
I’m very pleased to check back to announce that Level 2 Customer Support did get back to me today. They informed me that this issue has been elevated to engineering, and they assured me that they’re keen on resolving ASAP. They also assured me that they would let me know as soon as that solution is in place. I’m feeling the love again! This program is a fav - so I hope it’s resolved quickly.
Hi Tom, I have been experiencing the same severe lag while panning and rotating the canvas in Painter 2019 on a new Macbook Pro running Catalina. Another issue going back at least two versions is a lag when toggling layer visibility. Have you had a reply from customer support? Thanks
Hi Jonathan, no word back yet. And I suspect I won’t hear back personally, I’m just hoping it’s resolved in the next patch/update - SOON! For me though, Catalina doesn’t seem to be the issue, as I don’t have the issue on my old iMac - only on the new 2020 iMac just released. Seems to be an issue with new processor.
Sadly, I think you need to be a Windows person to avoid these constant issues that Corel seems to have with Apple.
Hi Tom, thanks for getting back to me. It's very frustrating that you have not heard back and I hope they will fix this issue in the next update. I believe the issue may have to do with the new higher resolution screens on macs. I will keep researching and attempt to contact Corel as well.