I have a iMac (27-inch, Late 2013) with a NVIDIA GeForce GTX 775M 2 GB running 10.14.5 (so the latest MacOS) and it crashes every time I try running Optimize Now/Brush Accelerator:
It's a clean install of the fully licensed version.
Any one have any ideas?
I’m having the same exact issue on the same machine as you. Only I’m running on High Sierra. I first downloaded and installed Painter 2020 onto my 2015 MacBook Pro and had no issues with the optimizer. On the iMac it’s a different story
Thanks for confirming it’s not just me. It’s really frustrating as it’s an odd bug to have. I’m hoping their support team (as I’ve raised it as a technical query via customer service) will have a fix.
I sent in my crash report to Corel Tech Support. Hopefully they will come back with a solution.
Thanks, at the moment I'm losing confidence. After several back and forth emails about my MacOS installation the customer service person has just asked for me to run an .exe file...
Update - it’s a known issue and been raised to ‘Engineering’ - fingers x they can fix it.