HI, just installed the 2020 demo and get the above error, also when i run 2019 it does the same after having previously worked, 2018 is still installed but that works properly. please see pic enclosed.
I have uninstslled, reinstalled to different drives, i have diasabled antivirus, firewall and anti amlware but problem still remain, ive also created a new user on windows and still problem persistes.
Ive been in touch with corel support but its taking ages due to time zone differences.
I was wondering if anyone else has had this problem and did they solve it.
Hi Tony, a couple quick questions:
-do you happen to have Corel Draw X8 installed on this system?
-have you tried launching? Does the program still work as expected?
HI, Stephen, thanks for the reply,
No i dont have draw installed but i do have paintshoppro 2019 and videostudio 2019 installed and they both work fine.
I also have painter 2018 installed and that works also. its just painter 2019 and painter 2020 that dont work
Ok thanks Tony. For the other systems I have seen this error on, 2019 and 2020 will still launch and work as expected despite the error.
The only other idea I have ATM is to try to install Painter 2020 as an administrator. You can do this by right clicking on the downloaded install file and choose "Run as Administrator".
ive adone that already but will try again, is there a link to the install .exe so i dont have to use the download proxy?
hi, go to where you installed Painter, e.g., C:\Program Files\Corel\Painter 2020\Setup.
You will find the install files there.