Corel Painter 2019 Can't Find Ultimate Brush Pack Brushes

Hi,

I recently purchased the Ultimate Brush Pack for Corel Painter. I have Corel Painter 2019 installed on both Windows 10 PC and Mac OS 10.13 High Sierra.

On Windows the install runs, but then when it finishes the brushes are no where to be found. I've searched several of the brush names on my computer (app data, programs files, common files) anywhere I could think of that they would be.

On Mac the install continue button grey's out before it even gets to the install step. So, the install won't even run.

Support has not been helpful so far. I may just have to try and get a refund, but I thought I would check here first to make sure I'm not missing something obvious.

Is anyone else having this same problem?

Thanks

Parents
  • I found a way to extract the brushes from the original file. lymz02 lead me to thinking of the solution by referencing the temporary folder with the embedded MSI file. So, run the downloaded installer and once it has gone through the process of extracting the embedded MSI, open File Explorer and navigate to:

    C:\Users\<your user folder>\AppData\Local\Temp

    Then type:

          Painter Ultimate Brush Pack Bundle Brush Pack.msi

    into the search box in File Explorer. This should locate the odd temp folder created. It will be something like {0c9....lots of characters.....f1}. Copy the "MSI" and all other files (except the .exe file) as lymz02 did into any location you like. I put it into a "brushes installer" folder on my desktop.

    Now comes the trick.

    Open a command prompt by clicking "Start" button or windows icon depending on your windows version and type "CMD". Navigate to where you put the MSI file. Once you've done that, you can have MSIEXEC from Microsoft extract the files for you with the command:

    msiexec /a PathToMSIFile /qb TARGETDIR=DirectoryToExtractTo

    I put it into a "Brushes" folder in my Desktop like this:

    msiexec /a "Painter Ultimate Brush Pack Bundle Brush Pack.msi" /qb TARGETDIR=C:\Users\<userid>\Desktop\Brushes

    Once I opened that folder, using File Explorer I had a bunch of folders and brushes files but there was also a lot of junk. I spotted another copy of the MSI here, and ran it. THAT put the files into my "Painter 18 Brushes" folder and the next time I opened Painter 2018, my brushes were installed. I suspect the same will happen for 2018, but can't guarantee it. If it doesn't, you should at least be able to grab the NIB files and the like from this folder and copy them to the correct brushes locations. Hopefully this embedded MSI will work for you as well as it did for me because putting all the NIB and JPG and other files into the right locations would be a hassle to perform manually.

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