Hi,
Recently I've been having a sporadic problem with performance in Painter 2022. It's most notable when hatching, but occasionally when making strokes the stroke will either be delayed or not show up at al. In some cases there is a gap within a stroke as if the program stopped rendering for a moment. I've noticed as well that the benchmark score is lower than what it used to be as well. I used to score around 13-15k, but the brush accelerator seems to hover around 8.5k.
I've tried the following solutions I could find and think of
After attempting these solutions the problem would seem to go away initially, but it would then return later during a session or the next day. The brush accelerator would mimic this same behavior too initially sometimes starting off as 13k and going as low as 7k. The only way to seem to get consistent performance(regardless of brush accelerator) is to change from Wintab to real-time stylus, but this comes with a couple of problems where everything does register but there is a noticeable bit of lag when using things like the colour wheel and I'm unable to use the brush tracking feature. I don't experience any issues with input or lag in any other art program such as clip studio, affinity photo, or rebelle 5 and I'm at a loss as to what could be causing the problem.
I have a 5800x with a 3060 and 32GB ram on Windows 11 if knowing the specs helps. The Tablet I'm using as well is a Wacom 16
Hi there, so sorry to heard about these issues. To rule out any issues with GPU drivers or anything like that, we would propose you try disabling the GPU, using Edit - Preferences - Performance and unchecking the "Use graphics processor (GPU) to accelerate brush performance".If the issue persists, please let us know and we can investigate further.
Hi thank you for your reply. I disabled the GPU brush acceleration, but I am still getting the stroke skips.
EDIT: I managed to captured the issue twice on video.
https://twitter.com/Tealfuleyes/status/1508181454655827979
https://twitter.com/Tealfuleyes/status/1508182335073796104
Thank you for the video. We have not come across this issue so we would really appreciate it if you could provide some more details.
Are you getting this lag with many brushes or a specific brush?
This occurs with several custom brushes I created and have been using for awhile. If it helps the settings for the brush in the video.
if you are willing to share/post the worst acting brush variant here, maybe a few of us can test on our systems to report back on brush example stroke to see if it is the brush or PC system?
Sure, here is a link to the brush it was noticed happening with the most:
https://drive.protonmail.com/urls/FHSGKPNG94#DKf8XWwv3PLK
Not sure if this is good or bad news. I tried your brush variant and it seems to work perfectly fine with both mouse or Wacom pen. My system similar to yours except I'm using win10.
It's good in sense it narrows things down a bit more.