Make your forum more visible on the web. Improve the SEO of the forums.

When I google search a technical issue in corel painter the first place it should take me is to the official forums or to a forum post that is similar to my issue.

Currently the SEO for this forum is sub par and users are extremely unlikely to get lead to this forum when they are trying to trouble shoot an issue. 

The forum link should also be in your help menu. It's ridiculous that this has to be pointed out to you. Popular products have good community support that is easily accessible and easy to find. You must not enjoy making money.