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Problem with Wacom Pen Bearing Support - Please Help :(

Last post 09-05-2008 7:42 AM by gaston. 4 replies.
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  • 06-09-2008 3:49 PM

    Problem with Wacom Pen Bearing Support - Please Help :(

     Hello all you lovely Painter people. I desperately hope someone can help me out here. I've got two problems with pen bearing. The first is pretty drastic. I periodically completely lose any response to bearing on all my brushes. Bearing is the direction of pen tilt (excuse me if that's obvious, wasn't to me at first) so I lose all that lovely stuff like directional air brush spray etc. What's weird is that the Painter cursor indicates that it's still picking up on the pen and it's direction of tilt. The only way I can get things back to normal is to delete my Wacom profile and start again, thus losing all my pen settings for all my apps, or even worse I have to reinstall my Wacom drivers. Either way I have to set up my tablet and pens for all my applications which is a pain.

     This is a problem I've had since Painter 9.5 through to X.1. I've always attributed it to the Wacom drivers but after it happened to me again today I did some experimenting and found that bearing was still supported in Photoshop and the Wacom diagnostics also shows everything should be fine.

    The second problems less drastic but still frustrating. Even when bearings working fine for the other brushes - airbrushes etc. - it doesn't seem to work for the palette knife. Everything I've read, and what I'd expect, is for the "edge" of the palette knife to rotate depending on the tilt direction of the pen. Mine are always horizontal, no matter what. When I manually try to edit the brush angle to vary with bearing it kind of works but the brush stroke appears offset from the cursor point, which is offputting to say the least.

    So, a) is my Painter screwy and if so does anyone know what I can do about it and b) is the palette knife supposed to rotate with my pen tilt direction?

    I've been as faithful to Painter as I can be cos I love the parallel with natural media but I'm going to have to stick with Photoshop if I can't find an answer to this. The Corel support pages keep crashing on me and the FAQ is woeful.

    Some stuff about my system:

    • Vista Ultimate 32 service pack 1
    • Dual monitors
    • Wacom Cintiq 12wx
    • Wacom Intuos 3 A3 wide

    Cheers,

    Darren.
     

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  • 06-09-2008 4:13 PM In reply to

    Re: Problem with Wacom Pen Bearing Support - Please Help :(

    Hi Darren,

    Welcome to The PainterFactory! 

    Since these are technical questions, I'm going to move this thread to the Got a Question? forum where I think it may get a better response both from other members and, hopefully, from someone at Corel.


    Cheers! 

     

  • 06-09-2008 5:00 PM In reply to

    Re: Problem with Wacom Pen Bearing Support - Please Help :(

     Whoops, sorry Jinny. Guess I didn't pick the best place for the question. Thanks for the welcome and rapid response though :)

    Darren 

  • 06-11-2008 12:51 AM In reply to

    Re: Problem with Wacom Pen Bearing Support - Please Help :(

    No problem, Darren. It can be confusing, figuring out the best forum to use.

    Cheers!
     

    Jinny

     


     

     

  • 09-05-2008 7:42 AM In reply to

    • gaston
    • Top 500 Contributor
    • Joined on 07-25-2008
    • Posts 1

    Re: Problem with Wacom Pen Bearing Support - Please Help :(

    My opion is,that you are better go to wacom. It can that your driver for your system must to be updated. I has that same problem and updated the driver and now it work perfect with my wacom intuos 3. I loved that tablet. Hope to help

    Gaston

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